Field Support

Help at your Doorstep

We understand how important productivity is to your laboratory so our highly-trained, certified and competent service engineers are strategically located around the world to ensure a rapid response to best serve your needs. We also employ a team of dedicated specialists whose performance and training requirements are continually monitored to maintain and optimize their skill levels. In addition we have developed pro-active, preventative maintenance systems and service trend measurements to enhance troubleshooting and issue resolution.